1. Was my credit card incorrectly charged?
When a credit/debit card is used at Scout it is automatically authorized for $60. Sometimes the bartender will manually authorize for $30 if they think the customer is going to spend a small amount. This will hold the amount authorized for (1) to (3) business days depending on your credit card company. Then your online statement will show the correct amount spent. If not, please contact Aline Wilson at: email@example.com and she will help you.
2. How do I purchase tickets for a show at Scout?
A) Scout Box Office: Thur-Fri 2pm-2am | Sat-Sun 7pm-2am
B) Online: www.scoutbar.com click the “Purchase Tickets Here” link and follow instructions.
C) By Phone: call 1-888-512-SHOW Tickets may be purchased night of show at Scout Box Office providing availability.It is recommended to purchase in advance to beat those crazy lines and show sell outs!
3. Please explain Will Call?
If you purchase tickets and chose Will Call you will not receive hard copy tickets. Just show your I.D. and Credit Card you purchased with to cashier, she will check you off list, and you’re in.(If your tickets were purchased with a credit card other than your own, please contact Jeannie at:firstname.lastname@example.org to make arrangements)
4. What is the parking situation?
Parking is Free. The entire Marina Gate parking lot is available for parking(front and back).Also, the Office Building parking lot next to, and just south of scout is available for parking.**Please do not leave cars over night in Office Building parking lot, towing is enforced the next business day.**
5. What are the Age Requirements?
Scout is always 21 and up except Wed/New Music Night which is 18 and up. National act showsare on a per show basis. Some shows are 18 and up, some are All Ages. Check the banner for the show you are interested in for age requirements.
All Ages Show Restrictions: Children 12 and under are generally not admitted. If you wish to bring your child to a show, please get prior approval before show date. Children under 16 MUST be accompanied by a parent or legal guardian. The phrase “All Ages” used on any flyer, ad or other website, including Frontgate’s, only means that the event is not restricted to 18 or 21 and up. Carefully note any age restrictions when purchasing tickets. If an event is listed as 18 or 21+ only, that means ALL patrons.
6. How do I reserve a table?
To reserve a table, please answer the following questions and email to Aline: email@example.com with the following information:
A) How many people are in your party?
B). Where would you like to sit, live music side or Green Room? (this does not apply to Spazmatic shows)
C) Would you like us to decorate table?There is no charge to reserve a table. We only ask that you arrive before 9pm.**We do not take table reservations for national act shows. Nationals are first come, first serve.****For Spazmatic shows – simply make a table request with the number of people in your party.Reservation request are not guaranteed.
7. Can I Smoke in Scout?
Smoking is NOT allowed in Scout. There is however an outdoor patio where smoking is permitted.
8. What is your dress code?
The dress code for Scout is casual. Shorts, t-shirts, and ball caps are exceptable. NO jersey’s,white t’s, tank tops(wife beaters), excessively baggy clothing, etc. Scout Bar reserves the right to refuse service to anyone.
9. How do I book my band at Scout?
Use the Appropriate E-mail Form located under the Booking section of this sites main menu.
10. How do I open for a national touring act?
Generally, touring nationals have their own supports. When there is an available slot, we tend to work with bands that have played previously at Scout and have consistent draws. This however is not written in stone, there are always exceptions.
11. How do I get my band on the Texas Buzz?
The most effective way to be considered for a Texas Buzz showcase is by coming up during a show and give your demo directly to A.D. If that is not an option, please fill out the contact form for The Texas Buzz under the booking section of the main menu. *Please be patient. There are a lot of bands submitting, so plan on it taking a while for someone to get back to you.*