1. Was my credit card incorrectly charged and what is an authorization?
When a credit/debit card is used to open a tab at Scout, it is automatically pre-authorized for $25. It typically will stay pending on your online banking for (2) to (3) business days depending on your credit card company. Then it will show the correct amount spent. If not, please contact management at email@example.com and we will help you.
2. How do I purchase tickets for a show at Scout?
1) Online: www.scoutbar.com click the “Purchase Tickets Here” link and follow instructions. 2) Scout Box Office during business hours
3. Please explain Will Call?
If you purchase tickets and chose Will Call you will not receive hard copy tickets. Just show your I.D. and Credit Card you purchased with to cashier, she will check you off list, and you’re in.
4. What is the parking situation?
Parking is Free. The entire Marina Gate parking lot is available for parking(front and back). Also, the Office Building parking lot next to, and just south of Scout is available for parking. **Please do not leave cars over night in Office Building parking lot, towing is enforced the next business day.**
5. What are the Age Requirements?
Almost all national act shows are all ages shows. Generally speaking, Scout is usually 18 and up for regular business. Check the banner for the show you are interested in for age requirements.
All Ages Show Restrictions: Children 14 and under must be accompanied by a parent or legal guardian. The phrase “All Ages” used on any flyer, ad or other website, including See Tickets, only means that the event is not restricted to 18 or 21 and up. Carefully note any age restrictions when purchasing tickets. If an event is listed as 18 or 21+ only, that means ALL patrons.
6. Can I Smoke in Scout?
Smoking is NOT allowed in Scout. We have a large outdoor patio where smoking is permitted.
7. What is your dress code?
The dress code for Scout is casual. Shorts, t-shirts, and ball caps are acceptable. You can wear open toe shoes but at our own risk. Scout Bar reserves the right to refuse service to anyone.
8. How do I book my band at Scout?
Please include return contact info, plus links to your videos and socials.